Recall Tchibo recalls cooling compresses

Danger of skin irritation: Tchibo recalls cooling compresses

21/12/2013

The coffee roaster Tchibo recalls hundreds of cooling compresses. The products can cause skin irritation.

Required standards for medical devices not met
The coffee and trading group Tchibo announced on Friday a recall for hundreds of cooling compresses. During a quality control it has been determined that the cooling compressors with article numbers 300240 and 300241 do not meet the required standards for medical devices. As the company announced on its website, can not be excluded, „that skin irritations or damage may occur when using the cooling compress.“

Purchase price will be refunded
Tchibo urges the affected customers not to use the compresses and return the product. The product was offered as a presale in 250 outlets. Buyers will find the article number on the back of the cold pack and on the packaging. You can either return the item where it was bought or send it back to Tchibo. The purchase price will be refunded. For more information, call customers 24 hours a day at the toll-free number 00800 433 2 66 88. (ad)